Privacy Policy

At Fogofy Ltd (“we,” “us,” or “our”), we are committed to safeguarding and preserving your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.fogofy.co.uk or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Your name, email address, phone number, postal address, company name, etc.
  • Payment Information: Billing address and payment method details (we do not store credit card information directly; payments are processed via secure third-party services).
  • Technical Data: IP address, browser type, operating system, referring website, and usage data (collected through cookies and similar technologies).
  • Communications: Any data you provide when you communicate with us via email, contact forms, or customer service.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide services: For web design, graphics design, and digital marketing services, we need your personal information to fulfill the service you requested.
  • To process payments: We use payment information to bill for services rendered.
  • To communicate with you: We may send you updates regarding your project, respond to inquiries, or provide customer support.
  • To improve our website and services: We analyze user activity to enhance the user experience, improve our offerings, and ensure our site functions properly.
  • Marketing: With your consent, we may send you promotional materials related to our services.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data (e.g., subscribing to our newsletter).
  • Contractual necessity: To fulfill a contract or service you’ve requested (e.g., to design a website).
  • Legal obligations: To comply with legal and regulatory obligations.
  • Legitimate interests: For purposes of improving our services, customer support, and marketing (without overriding your privacy rights).

4. How We Share Your Data

We may share your personal data with:

  • Service Providers: Trusted third-party companies that provide essential services, such as payment processing, web hosting, and email marketing.
  • Legal Authorities: Where required by law or to protect the rights, property, or safety of Fogofy Ltd, our users, or others.

We will never sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. This helps us:

  • Remember your preferences.
  • Analyze site performance and usage.
  • Offer personalized content or ads (if applicable).

You can manage your cookie preferences through your browser settings or our cookie consent tool.

6. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

  • Right to access: You can request copies of your personal data.
  • Right to rectification: You can request that we correct inaccurate or incomplete information.
  • Right to erasure (“right to be forgotten”): You can request that we delete your personal data under certain conditions.
  • Right to restrict processing: You can request that we limit the processing of your data.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to object: You can object to certain processing, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]. We may ask for proof of identity before fulfilling your request.

8. Security of Your Data

We are committed to protecting your personal data. We implement various security measures, including encryption and secure storage, to prevent unauthorized access, alteration, or disclosure of your information.

However, please be aware that no method of transmitting data over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

If we transfer your personal data outside of the UK or the European Economic Area (EEA), we ensure that it is protected with appropriate safeguards, such as contractual clauses approved by relevant authorities.

10. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal data from anyone under 16. If you believe we have collected data from a minor, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes may be communicated via email. Continued use of the website after changes are made signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Fogofy Ltd is committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable laws, including the General Data Protection Regulation (GDPR).